Reporting a security incident or breach

At Sigedis, we take information security very seriously.
If you have noticed suspicious behaviour, a security breach or a phishing attempt relating to one of our services or websites, we urge you to report it to us immediately.

When to report an incident?

Let us know about a security incident if you notice:

• A suspicious email claiming to come from Sigedis (e.g. mypension.be)

• An accidental data leak or disclosure

• Unusual behaviour on our portals (unauthorised access, abnormal error message)

• A technical flaw or vulnerability that you have identified

• Any attempt to compromise our systems, use of malware or apparent attack

How to contact us?

Please fill in this form to report a security incident or breach.

To help us detect the problem properly, please provide the following information:

• A description of the incident or problem observed

• The date and time of the event

• Any relevant screenshots or error messages

• An email address (optional) if you would like feedback

Note! Don’t include sensitive or confidential data on this form.

Confidentiality and handling

All reports are handled confidentially by our security team. Each report is analysed promptly. If follow-up is necessary, you will be contacted using the details you provided.

Thank you for your active contribution to collective security.

Every report counts!